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Homeless (Age 18-24)

We work in partnership with De Paul UK and Places for People to look after the housing needs of young people in South Tyneside presenting as homeless or at risk of homelessness.

If you’re aged 18-24, homeless and in need of emergency accommodation, these people will be able to help:

  • Housing Solutions Service on 0300 123 6633 (after 5pm ring 0300 500 0914)
  • Consortium Young Person Co-Ordinator, Danielle Thomas, on 07966 743 226 (9am – 5pm)
  • Key Prevention/Intervention Manager, Dave Culley,  on 07702 541 033 or 0191 496 9713 (9-5 Mon to Thurs & 9-4.30 Fri)

If you’re worried about a young person who is homeless or at risk of homelessness, please email:

Food Bank

If you need an emergency food parcel, either of the below organisations can refer you to our Key to Life Foodbank.

You can also ask for a referral from any organisation that’s already supporting you e.g. a charity, school or children’s centre or your GP.

Please click on the link for a list of other local support services that may be able to help or for council details of support with cost of living and welcoming spaces.


Family in Crisis

If you are a family that is experiencing a crisis contact:

  • Key’s Prevention/Intervention Team on 0191 496 9713 (9-5 Mon to Thurs & 9-4.30 Fri)
  • Children Services on 0191 455611 after 5pm

Useful Links

General (under 25s)

Alcohol and substance support
Matrix – Young People’s Drug & Alcohol Service

Asylum support
South Tyneside Asylum Seekers and Refugees Church Help (STARCH)

Benefits and money
Welfare Support Service

Careers advice
Northern Rights

Support for children

Domestic abuse & unsafe relationships
Stopping Unsafe Relationships Together (SURTS)

Homelessness (over 25s)
Housing Options Service 

Mental health

South Tyneside
South Tyneside Council emergency numbers