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Lisa Coates

Accommodation: Outreach Team Leader

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Despite a successful 15-year career in retail management, Lisa always felt a calling for a role in the health and social care sector. Balancing full-time work and family responsibilities made gaining the necessary experience and qualifications a challenge.

After redundancy, she joined Key as bank staff, eager to make a difference in people’s lives and gain the skills to progress in her new field. Over eight years, experience in multiple roles across the organisation, alongside a range of health and social care qualifications, prepared her for her current role as Team Leader.

“Working for Key is the best job I’ve ever had. Every day brings something different, but no matter what, we give our young people 110% and encourage them never to give up, that together, ‘We’ve got this’.”