We offer a free, professional mediation service to parents, or carers, and their children to try to prevent family breakups from happening in the first place. Sometimes mediation can be put in place while the young person is still at home, sometimes it is once they have presented as homeless
How does Mediation Work?
Mediation is an opportunity for family members in dispute with each other to resolve their differences and live in a more cohesive positive atmosphere
Key’s mediator meets separately with the young person and their mother, father, or carer, to find out what is causing the difficulty in family relationships. One meeting will be held with each person and lasts up to an hour.
Following this, if everyone agrees, a joint meeting will be held for everyone to discuss their differences. This will last up to two hours. With the help of the mediator the family will write a non-binding agreement, setting out how they would like things to be for the future.
Will mediation work?
Whilst there are no guarantees, Key has a fantastic record of keeping family together. In 2021 we worked with 174 families with 170 remaining together for at least twelve months. If mediation does not work or is not appropriate, then we provide accommodation advice and support.