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Key Wellbeing

Supporting people to achieve positive mental health outcomes is fundamental to the success and sustainability of our work.

A Safe Space for Healing and Growth

Navigating life can be challenging, particularly when faced with emotional struggles, interpersonal difficulties, and mental health concerns. Our Counselling Service offers a compassionate and empathetic support system tailored to meet the diverse needs of everyone we work with.

Our approach is rooted in the principles of person-centred counselling, ensuring that every individual who walks through our doors feels valued, heard, and supported on their unique journey toward healing and self-discovery.

Our service is available in Key’s supported accommodation and move-on properties, and also for schools and South Tyneside College. By embedding our support system within these essential areas, we can reach those who need help the most, providing expert help in a way that fits around their lives.

A couple of people sitting at a table with cups of coffee

Our service is provided by an experienced and BACP (British Association for Counselling and Psychotherapy) registered counsellor. This guarantees that our service adheres to the highest ethical and professional standards, ensuring a safe and effective counselling experience for all clients.

What We Offer

Our Counselling Service is dedicated to addressing a range of emotional and psychological challenges faced by young people.

We recognise that mental health struggles are deeply personal and can manifest in varying ways, which is why our service is designed to provide tailored support for issues such as:

  • Anxiety: Helping you understand and manage anxious thoughts and feelings.
  • Relational difficulties: Supporting you in navigating friendships, family relationships, and social interactions.
  • Anger management: Offering tools and strategies to process emotions in a healthy and constructive manner.
  • Feelings of low mood: Providing a safe space to explore and address underlying causes of sadness or depression.

A Person-Centred Approach

At the heart of our counselling service is the belief that every individual has the capacity for growth and self-improvement when given the right support. Our person-centred approach prioritises the needs, experiences, and perspectives of our clients. Rather than applying a one-size-fits-all method, we tailor each counselling experience to the individual, fostering a sense of trust, autonomy, and empowerment.

This approach allows you to take the lead in your therapeutic journey, exploring your thoughts and emotions in a non-judgmental environment. We aim to create a supportive space where you feel safe to express yourself and work towards meaningful change.

Open-ended Sessions

One of the most distinctive aspects of our counselling service is our commitment to providing ongoing, open-ended sessions, tailored to your schedule. Unlike many other counselling services that have limits on the number of sessions a client can access, we believe in offering support for as long as it is needed. Dealing with issues is not a straightforward process, and healing takes time.

By removing limitations, we ensure that you receive the ongoing support necessary to navigate your personal challenges effectively. This open-ended approach fosters a therapeutic environment that prioritises long-term personal growth rather than short-term solutions. It also reinforces the idea that seeking help is not a limited process but a continuous journey toward self-awareness, resilience, and emotional well-being.

How to Access Our Service

Referrals can be made by support workers, family, teachers or directly by you. We aim to make the referral process as straightforward as possible, ensuring that those in need can receive support without unnecessary delays.

For more information about our service, referrals or to enquire about counselling, please contact:

Ian Banach
Counsellor
(9am-6pm Mon to Fri)

Phone: 07395 281 930
Email: ianbanach@keycommunity.org.uk

If you or someone you know could benefit from our service, don’t hesitate to reach out. Help is available, and no one has to face their struggles alone.

"Collaborates with other professionals and services well. Offers holistic and multi-agency approaches to clients, which promotes positive changes through support."

- Feedback from other professional

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Photos: Key Community; Priscilla Du Preez on Unsplash;